SHIPPING POLICY
At TAKÉ, we aim to deliver your order safely and efficiently, ensuring your matcha arrives fresh and in perfect condition.
Order Processing
We strive to process and ship orders as quickly as possible. Orders are typically processed within 1–2 business days after confirmation.
Most orders are expected to be delivered within 7-10 business days, depending on your location and courier service availability.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship across India. Delivery timelines may vary depending on your location and courier service coverage.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Remote delivery locations
- Weather conditions
- Courier partner delays
- Public holidays or peak periods
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. TAKÉ is not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Damaged or Lost Shipments
If your order arrives damaged or does not reach you within the expected timeframe, please contact us within 48 hours. We will assist you in resolving the issue.
Contact Us
For shipping-related inquiries, please contact:
TAKÉ Matcha
Oakwalh Private Limited
ADDRESS : 68 LAIPHAM, KHUNOU, DINGKU ROAD, IMPHAL, LAMLONGEI, IMPHAL
EAST, LAMLONG, MANIPUR, INDIA, 795010
Email: wecare@takematcha.in
Phone: +91 9863750514