Last Updated: 9th April, 2026

This Privacy Policy describes how TAKÉ Matcha ("we", "us", "our"), operated under Oakwalh Private Limited, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the Take Matcha).

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect personal information to provide and improve our services.

Information You Provide
When you interact with our website, we may collect:
• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details
• Order details
• Customer support messages

This information is used to process orders, communicate with you, and improve your experience.

2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type
• Pages visited
• Time spent on pages
• Referral sources

This helps us improve website performance and user experience.

We use cookies, pixels, and analytics tools to collect this information.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order updates
• Improve website experience
• Send marketing communications
• Prevent fraud and security issues
• Comply with legal obligations

We only use your data where necessary to provide services and improve your experience.

4. Sharing Your Information

We may share your information with:

• Shopify (Website Platform)
• Payment Providers
• Shipping Partners
• Analytics Providers
• Marketing Platforms

These third parties only receive information necessary to perform their services.

We do not sell your personal information.

5. Cookies

We use cookies to:

• Improve site performance
• Remember preferences
• Analyze website usage
• Provide marketing and advertising

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

We recommend not sharing sensitive information through unsecured channels.

7. Your Rights

You may have the right to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Opt-out of marketing emails

You may contact us to exercise these rights.

8. Third Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Please review their privacy policies separately.

9. Children's Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

TAKÉ Matcha
Oakwalh Private Limited
ADDRESS : 68 LAIPHAM, KHUNOU, DINGKU ROAD, IMPHAL, LAMLONGEI, IMPHAL
EAST, LAMLONG, MANIPUR, INDIA, 795010

Email: wecare@takematcha.in
Phone: ‪+91 9863750514